Hearten UK Ltd

Hearten UK Ltd is a home care agency based in Reading, in the Wokingham council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Reading office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a learning disability or autism. It is run by Hearten. The agency has been registered since October 2020.

At its latest inspection, published October 2022, the CQC rated Hearten UK Ltd Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Hearten UK Ltd has not published its rates and we are still collecting figures for Wokingham. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 48 registered home care agencies in Wokingham. Others working the same area include Endless Love Healthcare Services Ltd, One Day At A Time Home Care Ltd and Kay Healthcare Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.