Heart2Heart Homecare Services

Heart2Heart Homecare Services is a home care agency based in Southampton, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Southampton office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. The agency has been registered since March 2019.

At its latest inspection, published February 2020, the CQC rated Heart2Heart Homecare Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Heart2Heart Homecare Services has not published its rates and has not yet told us what they are. Home care agencies in Southampton with a rate on record typically charge about £26 an hour and £1,450 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 83 registered home care agencies in Southampton. Others working the same area include Care At Home Limited Southampton, Cera Care Southampton and Hebron Court, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.