Heart of the South Cornwall Branch

Heart of the South Cornwall Branch is a home care agency based in Truro, in the Cornwall council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Truro office, which is our estimate rather than something the agency has told us. It is run by Heart of the South Care Agency. The agency has been registered since February 2016.

At its latest inspection, published May 2019, the CQC rated Heart of the South Cornwall Branch Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Heart of the South Cornwall Branch has not published its rates and has not yet told us what they are. Home care agencies in Cornwall with a rate on record typically charge about £31 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 111 registered home care agencies in Cornwall. Others working the same area include Right Nurse Care Services, Loyal Bee Care and Havencare Cornwall, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.