Cumberland

Cumberland is a home care agency based in Carlisle, in the Cumberland council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Carlisle office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Heart Of Hope Care. The agency has been registered since March 2023.

Cumberland has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Cumberland has not published its rates and we are still collecting figures for Cumberland. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 58 registered home care agencies in Cumberland. Others working the same area include Cumbria, Northumberland Street and Cumberland Care Reablement and Domiciliary Service - North. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.