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CQC: Good

Cumberland

Office: Currock Community Centre, Lediard Avenue, Carlisle, CA2 4BS

Most likely works within about 9 miles of its Carlisle office, which is our estimate rather than something the agency has told us.

Home care agency · Heart Of Hope Care

Hourly rate
Not published
Live-in care
–
CQC rating
Good
April 2026
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

Cumberland's rate

Not published. Ask the agency for a written price list.

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Live-in care typically £1,120 a week.

See carers near Carlisle
9 live-in carers on PrimeCarers within about an hour of Cumberland

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Cumberland

Cumberland is a home care agency based in Carlisle, in the Cumberland council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Carlisle office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Heart Of Hope Care. The agency has been registered since March 2023.

At its latest inspection, published April 2026, the CQC rated Cumberland Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Cumberland has not published its rates and we are still collecting figures for Cumberland. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 58 registered home care agencies in Cumberland. Others working the same area include Luminary Care Limited, Bellcare Domiciliary Care Services Ltd and Supported Living West Cumbria, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities
  • Sensory impairment
  • Supported living

Registration

Registered name
Heart Of Hope Care Ltd - Cumberland
Registered with CQC
March 2023
Latest CQC rating
Good (April 2026)
Council area
Cumberland
Office town
Carlisle
Read the full CQC inspection report

Rates

Cumberland has not published its rates and has not yet told us what they are. Carers on PrimeCarers show their rate on their profile: £18 to £25 an hour for visits.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Cumberland

How much does Cumberland charge an hour?

Cumberland has not published its rates. Across England home care agencies usually charge £26 to £36 an hour. Ask the agency for a written price list.

Does Cumberland offer live-in care?

Cumberland does not list live-in care on its website as far as we can see. If you need live-in care, filter the Cumberland listing for agencies that offer it.

What is the CQC rating for Cumberland?

The Care Quality Commission rated Cumberland Good in April 2026. The full inspection report is on the CQC website.

Which areas does Cumberland cover?

Cumberland most likely works within about 9 miles of its Carlisle office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Cumberland care for people with dementia?

Yes. Cumberland is registered with the CQC to care for people living with dementia.

Other agencies covering Carlisle

Luminary Care Limited

Carlisle, CA3 · Covers this postcode
CQC: Good
Live-inDementiaEnd of lifeLuminary Care
Live-in care
£1,000 to £1,500 a week
Live-in £1,000 to £1,500 a week
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Carlisle

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

9 live-in carers on PrimeCarers within about an hour of Cumberland
Hourly visits
£18 to £25an hour
Live-in typically £1,120 a week
Supported Living West Cumbria, Workington

Supported Living West Cumbria

Workington, CA14 · Covers this postcode
CQC: Requires improvement
Live-inNightsDirect paymentsWalsingham
Rates not published
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour