Heart and Hands Homecare

Heart and Hands Homecare is a home care agency based in Aldershot, in the Hampshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Aldershot office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. The agency has been registered since July 2018.

At its latest inspection, published August 2019, the CQC rated Heart and Hands Homecare Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Heart and Hands Homecare has not published its rates and has not yet told us what they are. Home care agencies in Hampshire with a rate on record typically charge about £30 an hour and £1,500 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 331 registered home care agencies in Hampshire. Others working the same area include Caremaid Services Hampshire, Melody Care Aldershot Ltd and Parkside (Aldershot & District Learning Disability), 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.