Heart and Hands Homecare

Heart and Hands Homecare is a home care agency based in Aldershot, in the Hampshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Aldershot office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. The agency has been registered since July 2018.

At its latest inspection, published August 2019, the CQC rated Heart and Hands Homecare Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Heart and Hands Homecare has not published its rates and we are still collecting figures for Hampshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 331 registered home care agencies in Hampshire. Others working the same area include Saunton Care Group, Beaumont Village and Caremaid Services Hampshire. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.