Head Office

Head Office is a home care agency based in Kidderminster, in the Worcestershire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Kidderminster office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Principle Care Agency. The agency has been registered since November 2018.

At its latest inspection, published January 2020, the CQC rated Head Office Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Head Office has not published its rates and we are still collecting figures for Worcestershire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 111 registered home care agencies in Worcestershire. Others working the same area include Home Instead Kidderminster, Agincare Worcester and Wellspring Everyday Support Ltd, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.