Hand on Heart Care
Office: Havelock Hub, 14 Havelock Place, Suite - G01, Harrow, HA1 1LJ
Our vision is to set the benchmark for outstanding domiciliary care across Greater London and beyond.
Home care agency · Hand On Heart Care Services
- Hourly rate
- £25
- an hour, published by the agency, September 2026
- Live-in care
- Offered
- price not published
- CQC rating
- Good
- July 2024
- Family reviews
- None yet
- be the first
Compare with a carer you choose through PrimeCarers
About £350 a week for two one-hour visits a day
Live-in care £1,588 a week
Typically £20, about £280 a week for the same visits
Your own carer could cost about £70 a week less, £3,640 over a year
Live-in care near Harrow typically £1,050 a week.
PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.
About Hand on Heart Care
Hand on Heart Care is a home care agency based in Harrow, registered with the Care Quality Commission to provide personal care to people in their own homes. It Our vision is to set the benchmark for outstanding domiciliary care across Greater London and beyond. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care and companionship without personal care. It is run by Hand On Heart Care Services. The agency has been registered since April 2016.
At its latest inspection, published July 2024, the CQC rated Hand on Heart Care Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.
Hand on Heart Care charges £25 an hour for hourly visits, a figure published on the agency's own website in September 2026. Two visits a day of an hour each comes to about £350 a week. That is about 13% above the typical hourly rate in Harrow of £22.16.
On how it works, the agency says: employs its carers, 24/7 on-call, free assessment, carers drive and 8 years operating. Details like these come from the agency's own website and change, so confirm them when you call.
There are 86 registered home care agencies in Harrow. Others working the same area include Care Assist Limited, Field's Care Ltd and Mace Homecare Service Ltd, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.
Care offered
- Hourly visits
- Live-in care
- Respite care
- Companionship without personal care
Experience with
- Dementia
- Learning disability
- Mental health
- Physical disability
- Complex clinical care
How they work
- Employs its carers
- 24/7 on-call
- Free assessment
- Carers drive
- 8 years operating
Read from the agency’s own website. Details change; check when you call.
Registered with the CQC for
- Older people
- Dementia
- Younger adults
- Learning disabilities
- Mental health
- Physical disabilities
- Sensory impairment
Postcode districts covered
HA1, HA2, HA3, HA5, HA7, HA8, WD23
Read from the agency's website; ring to check yours.
Registration
Read the full CQC inspection reportRates
Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.
| Type of care | Rate | Where this came from |
|---|---|---|
| Hourly visits | £25 an hour as of September 2026 | From the agency's website “£25 / Our Hourly Rate” View on Hand on Heart Care’s website |
For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Harrow is typically £1,050 a week.
Reviews
No reviews yet. If you know this agency, yours would be the first and would help other families.
Common questions about Hand on Heart Care
How much does Hand on Heart Care charge an hour?
Hand on Heart Care charges £25 an hour for hourly visits (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.
Does Hand on Heart Care offer live-in care?
Yes, Hand on Heart Care lists live-in care among its services, but has not published a weekly price. Agencies in England usually charge £1,200 to £1,750 a week.
What is the CQC rating for Hand on Heart Care?
The Care Quality Commission rated Hand on Heart Care Good in July 2024. The full inspection report is on the CQC website.
Which areas does Hand on Heart Care cover?
Hand on Heart Care Our vision is to set the benchmark for outstanding domiciliary care across Greater London and beyond. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.
Does Hand on Heart Care care for people with dementia?
Yes. Hand on Heart Care is registered with the CQC to care for people living with dementia.
Other agencies covering Harrow
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