Hales Group Ltd Peterborough

Hales Group Ltd Peterborough is a home care agency based in Peterborough, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Peterborough office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Hales Group, which has 24 branches in England. The agency has been registered since February 2021.

At its latest inspection, published August 2022, the CQC rated Hales Group Ltd Peterborough Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Hales Group Ltd Peterborough has not published its rates and we are still collecting figures for Peterborough. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 115 registered home care agencies in Peterborough. Others working the same area include Atlas Care Services Peterborough, Greenwood Homecare Peterborough and UK Health Care Agency Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.