Hales Group Ltd Hertfordshire

Hales Group Ltd Hertfordshire is a home care agency based in Saffron Walden, in the Essex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Branches Bury St Edmunds, Diss, Letchworth, Lowestoft and Thetford. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Hales Group, which has 24 branches in England. The agency has been registered since February 2014.

At its latest inspection, published May 2019, the CQC rated Hales Group Ltd Hertfordshire Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Hales Group Ltd Hertfordshire has not published its rates and has not yet told us what they are. Home care agencies in Essex with a rate on record typically charge about £27 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 448 registered home care agencies in Essex. Others working the same area include Saffron Walden, Care Plus Essex Limited part of Manorcourt Care and Ross Nursing Services Limited, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.