Guarantee Care Services Ltd

Guarantee Care Services Ltd is a home care agency based in Epsom, in the Surrey council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Epsom office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, waking nights and 24-hour care. It is run by Guarantee Care Services. The agency has been registered since October 2018.

At its latest inspection, published July 2021, the CQC rated Guarantee Care Services Ltd Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Guarantee Care Services Ltd has not published its rates and has not yet told us what they are. Home care agencies in Surrey with a rate on record typically charge about £29.50 an hour and £1,500 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 30 minute visits, employs its carers, 24/7 on-call, carers drive, 20 years operating, weekends cost more and bank holidays cost more. Details like these come from the agency's own website and change, so confirm them when you call.

There are 285 registered home care agencies in Surrey. Others working the same area include Skyline Home Care Services, Harrington Homecare Headquarters and Tendacare, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.