GoodOaks Homecare

GoodOaks Homecare is a home care agency based in Burgess Hill, in the West Sussex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Burgess Hill office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is part of Sussex Homecare Support, which has 2 branches in England. The agency has been registered since May 2017.

At its latest inspection, published July 2025, the CQC rated GoodOaks Homecare Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

GoodOaks Homecare has not published its rates and we are still collecting figures for West Sussex. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 197 registered home care agencies in West Sussex. Others working the same area include Guardian Angel Carers Mid Sussex, Coastal Homecare (Mid-Sussex) and Corbett Court. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.