GoodOaks Homecare
Office: 5A Mill Court, Mill Road, Burgess Hill, RH15 8DN
Find your local branch All branches Aylesbury Barnet and Enfield Bedford Bournemouth and Poole Brentwood and Chelmsford Dorchester and Weymouth East Dorset East Herts Edgware and Finchley Elmbridge Epsom and Reigate Farnham Glasgow South Horsham and Crawley Isle of Wight Leicestershire South Luton and Dunstable Maidenhead and Windsor Marlow and Chilterns Mid Cheshire Mid Sussex Milton Keynes New Forest Northwood and Ruislip Oxford and Bicester Reading, Wokingham and Bracknell Richmond and Wandsworth Salisbury and Amesbury South Hampshire South Kent South Oxfordshire South Warwickshire St Albans and Harpenden Sussex South Watford Wealden Wimbledon and Kingston Wokingham and Bracknell Woodford Green.
Home care agency · Sussex Homecare Support

- Hourly rate
- Not published
- area typical £30
- Live-in care
- from £1,100
- a week, September 2026
- CQC rating
- Requires improvement
- July 2025
- Family reviews
- None yet
- be the first
Compare with a carer you choose through PrimeCarers
About £420 a week for two one-hour visits a day
Live-in care £1,100 a week
Typically £20, about £280 a week for the same visits
Your own carer could cost about £140 a week less, £7,280 over a year
Live-in care near West Sussex typically £1,110 a week.
PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.
About GoodOaks Homecare
GoodOaks Homecare is a home care agency based in Burgess Hill, in the West Sussex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Find your local branch All branches Aylesbury Barnet and Enfield Bedford Bournemouth and Poole Brentwood and Chelmsford Dorchester and Weymouth East Dorset East Herts Edgware and Finchley Elmbridge Epsom and Reigate Farnham Glasgow South Horsham and Crawley Isle of Wight Leicestershire South Luton and Dunstable Maidenhead and Windsor Marlow and Chilterns Mid Cheshire Mid Sussex Milton Keynes New Forest Northwood and Ruislip Oxford and Bicester Reading, Wokingham and Bracknell Richmond and Wandsworth Salisbury and Amesbury South Hampshire South Kent South Oxfordshire South Warwickshire St Albans and Harpenden Sussex South Watford Wealden Wimbledon and Kingston Wokingham and Bracknell Woodford Green. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care, same-day start and hospital discharge. It is part of Sussex Homecare Support, which has 2 branches in England. The agency has been registered since May 2017.
At its latest inspection, published July 2025, the CQC rated GoodOaks Homecare Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.
GoodOaks Homecare charges from £19 a visit for 30 minute visit, a figure published on the agency's own website in September 2026. Live-in care is from £1,100 a week.
On how it works, the agency says: 30 minute visits, employs its carers, free assessment, male or female carer on request, happy with pets and takes nhs continuing healthcare. Details like these come from the agency's own website and change, so confirm them when you call.
There are 197 registered home care agencies in West Sussex. Others working the same area include Guardian Angel Carers Mid Sussex, Coastal Homecare (Mid-Sussex) and Everycare Midsussex, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.
Care offered
- Hourly visits
- Live-in care
- Respite care
- Same-day start
- Hospital discharge
- Companionship without personal care
Experience with
- Dementia
- Stroke recovery
- Complex clinical care
How they work
- 30 minute visits
- Employs its carers
- Free assessment
- Male or female carer on request
- Happy with pets
Money
- Takes NHS Continuing Healthcare
Read from the agency’s own website. Details change; check when you call.
Registered with the CQC for
- Older people
- Dementia
- Younger adults
- Learning disabilities
- Physical disabilities
- Sensory impairment
Postcode districts covered
GU10, GU9, HP17, HP18, HP19, HP20, HP21, HP22, IG8, MK1, MK10, MK11, MK13, MK14, MK15, MK16, MK17, MK2, MK3, MK4, MK40, MK41, MK42, MK43, MK44, MK45, MK46, MK5, MK6, MK7, MK8, PE19, PO30, PO31, PO32, PO33, PO35, PO36, PO37, PO38, PO39, PO40, WD17, WD18, WD19, WD23, WD24, WD25
Read from the agency's website; ring to check yours.
Registration
- Provider
- Sussex Homecare Support Limited
- Registered with CQC
- May 2017
- Latest CQC rating
- Requires improvement (July 2025)
- Council area
- West Sussex
- Office town
- Burgess Hill
Rates
Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.
| Type of care | Rate | Where this came from |
|---|---|---|
| 30 minute visit | from £19 a visit as of September 2026 From the agency's website “our visiting care costs start at £19 per half an hour” View on GoodOaks Homecare’s website | From the agency's website “our visiting care costs start at £19 per half an hour” View on GoodOaks Homecare’s website |
| Live-in care | from £1,100 a week as of September 2026 From the agency's website “our live-in care services start at £1100.00 per week for round-the-clock care of a single adult” View on GoodOaks Homecare’s website | From the agency's website “our live-in care services start at £1100.00 per week for round-the-clock care of a single adult” View on GoodOaks Homecare’s website |
For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near West Sussex is typically £1,110 a week.
Reviews
No reviews yet. If you know this agency, yours would be the first and would help other families.
Common questions about GoodOaks Homecare
How much does GoodOaks Homecare charge an hour?
GoodOaks Homecare charges from £19 a visit for 30 minute visit (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.
Does GoodOaks Homecare offer live-in care?
Yes. GoodOaks Homecare charges from £1,100 a week for live-in care (as of September 2026).
What is the CQC rating for GoodOaks Homecare?
The Care Quality Commission rated GoodOaks Homecare Requires improvement in July 2025. The full inspection report is on the CQC website.
Which areas does GoodOaks Homecare cover?
GoodOaks Homecare Find your local branch All branches Aylesbury Barnet and Enfield Bedford Bournemouth and Poole Brentwood and Chelmsford Dorchester and Weymouth East Dorset East Herts Edgware and Finchley Elmbridge Epsom and Reigate Farnham Glasgow South Horsham and Crawley Isle of Wight Leicestershire South Luton and Dunstable Maidenhead and Windsor Marlow and Chilterns Mid Cheshire Mid Sussex Milton Keynes New Forest Northwood and Ruislip Oxford and Bicester Reading, Wokingham and Bracknell Richmond and Wandsworth Salisbury and Amesbury South Hampshire South Kent South Oxfordshire South Warwickshire St Albans and Harpenden Sussex South Watford Wealden Wimbledon and Kingston Wokingham and Bracknell Woodford Green. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.
Does GoodOaks Homecare care for people with dementia?
Yes. GoodOaks Homecare is registered with the CQC to care for people living with dementia.
Other agencies covering Burgess Hill
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