Gentle Healthcare Services

Gentle Healthcare Services is a home care agency based in London, in the Merton council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its London office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Mr Muhammad Rizwan Mahmood. The agency has been registered since November 2017.

At its latest inspection, published December 2024, the CQC rated Gentle Healthcare Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Gentle Healthcare Services has not published its rates and has not yet told us what they are. Home care agencies in Merton with a rate on record typically charge about £25.50 an hour and £1,400 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 57 registered home care agencies in Merton. Others working the same area include Enterprise Care Support Limited, Forever Good Care Ltd T/A Caremark Merton and Angels Place Access House, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.