Gentle Healthcare Services

Gentle Healthcare Services is a home care agency based in London, in the Merton council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its London office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Mr Muhammad Rizwan Mahmood. The agency has been registered since November 2017.

At its latest inspection, published December 2024, the CQC rated Gentle Healthcare Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Gentle Healthcare Services has not published its rates and we are still collecting figures for Merton. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 57 registered home care agencies in Merton. Others working the same area include Eveready Carers, Rosehill Care and Wandle Healthcare Services. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.