Gainford House

Gainford House is a home care agency based in Hartlepool, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Hartlepool office, which is our estimate rather than something the agency has told us. It is registered to care for people with a physical disability, people with a learning disability or autism and people with mental health needs. It is part of Home Group, which has 11 branches in England. The agency has been registered since May 2019.

At its latest inspection, published October 2021, the CQC rated Gainford House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Gainford House has not published its rates and we are still collecting figures for Hartlepool. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 11 registered home care agencies in Hartlepool. Others working the same area include Hartlepool, Middlesbrough and Redcar Home Care, Clece Care Services Hartlepool Extra Cares and Care & Support Solutions, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.