Fortune Smiles Service Ltd

Fortune Smiles Service Ltd is a home care agency based in Romford, in the Redbridge council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Romford office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is run by Fortune Smiles Services. The agency has been registered since October 2021.

At its latest inspection, published December 2025, the CQC rated Fortune Smiles Service Ltd Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Fortune Smiles Service Ltd has not published its rates and has not yet told us what they are. Home care agencies in Redbridge with a rate on record typically charge about £25 an hour and £1,050 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 122 registered home care agencies in Redbridge. Others working the same area include Carers Trust Epping, Havering, Harlow and Redbridge (TuVida), Home & Community Services (Redbridge) and Three Sisters Care Ltd, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.