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CQC: Requires improvement

Waltham Forest Branch

Office: Unit 1 Gateways Business Centre, 210 Church Road, London, E10 7JQ

Focus Care Link is a leading specialist in Domiciliary Care in and around London.

Home care agency · Focus Care Link

Hourly rate
from £22.50
an hour, published by the agency, September 2026
Live-in care
from £1,460
a week, September 2026
CQC rating
Requires improvement
August 2025
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

Waltham Forest Branch's stated rate
£22.50an hour

About £315 a week for two one-hour visits a day

Live-in care £1,460 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £35 a week less, £1,820 over a year

Live-in care near Waltham Forest typically £1,040 a week.

See carers near Waltham Forest
100+ live-in carers on PrimeCarers within about an hour of Waltham Forest

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Waltham Forest Branch

Waltham Forest Branch is a home care agency based in London, in the Waltham Forest council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Focus Care Link is a leading specialist in Domiciliary Care in and around London. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. Its website lists hourly visits, live-in care, 24-hour care and end of life care. It is part of Focus Care Link, which has 2 branches in England. The agency has been registered since February 2016.

At its latest inspection, published August 2025, the CQC rated Waltham Forest Branch Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Waltham Forest Branch charges from £22.50 an hour for hourly visits, a figure published on the agency's own website in September 2026. Two visits a day of an hour each comes to about £315 a week. Live-in care is from £1,460 a week. That is close to the typical hourly rate in Waltham Forest.

On how it works, the agency says: 30 minute visits, free assessment, male or female carer on request, english, other languages as needed, happy with pets, takes council-funded clients and takes nhs continuing healthcare. Details like these come from the agency's own website and change, so confirm them when you call.

There are 57 registered home care agencies in Waltham Forest. Others working the same area include JSR HEALTHCARE, The Oak Foundation and SLS Outreach, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • 24-hour care
  • End of life care

Experience with

  • Dementia
  • Parkinson's
  • Stroke recovery
  • Multiple sclerosis
  • Learning disability
  • Mental health
  • Physical disability
  • Sensory impairment
  • Complex clinical care
  • Nurse-led

How they work

  • 30 minute visits
  • Free assessment
  • Male or female carer on request
  • English, other languages as needed
  • Happy with pets

Money

  • Takes council-funded clients
  • Takes NHS Continuing Healthcare
  • Private clients only

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Physical disabilities
  • Sensory impairment

Postcode districts covered

E1, E10, E11, E12, E13, E14, E15, E16, E17, E18, E2, E3, E4, E5, E6, E7, E8, E9, EN1, EN5, HA1, HA3, HA5, HA7, HA8, IG1, KT3, N1, N10, N11, N12, N13, N14, N15, N16, N17, N18, N19, N2, N20, N21, N22, N3, N4, N5, N6, N7, N8, N9, NW10, NW11, NW2, NW3, NW4, NW5, NW6, NW7, NW8, NW9, SE1, SE10, SE11, SE12, SE13, SE14, SE15, SE16, SE18, SE19, SE2, SE20, SE21, SE22, SE23, SE25, SE26, SE27, SE28, SE3, SE4, SE5, SE6, SE7, SE8, SE9, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW1P, SW1W, SW2, SW20, SW3, SW4, SW6, SW7, SW8, SW9, TW4, W10, W11, W13, W2, W3, W4, W5, W6, W7, W8, W9

Read from the agency's website; ring to check yours.

Registration

Registered name
Focus Care Link Ltd - Waltham Forest Branch
Registered with CQC
February 2016
Latest CQC rating
Requires improvement (August 2025)
Council area
Waltham Forest
Office town
London
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Hourly visits
from £22.50 an hour
as of September 2026
From the agency's website
“Focus Care Link's Visiting care fees starts from £22.50/hour”
View on Waltham Forest Branch’s website
Live-in care
from £1,460 a week
as of September 2026
From the agency's website
“Focus Care Link's Live-in Care fees starts from £1460/week”
View on Waltham Forest Branch’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Waltham Forest is typically £1,040 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Waltham Forest Branch

How much does Waltham Forest Branch charge an hour?

Waltham Forest Branch charges from £22.50 an hour for hourly visits (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Waltham Forest Branch offer live-in care?

Yes. Waltham Forest Branch charges from £1,460 a week for live-in care (as of September 2026).

What is the CQC rating for Waltham Forest Branch?

The Care Quality Commission rated Waltham Forest Branch Requires improvement in August 2025. The full inspection report is on the CQC website.

Which areas does Waltham Forest Branch cover?

Waltham Forest Branch Focus Care Link is a leading specialist in Domiciliary Care in and around London. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Waltham Forest Branch care for people with dementia?

Yes. Waltham Forest Branch is registered with the CQC to care for people living with dementia.

JSR HEALTHCARE

London, E10 · Covers this postcode
CQC: Not yet rated
DementiaJSR Locums
Rates not published
Area typical £22.50 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Waltham Forest

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

100+ live-in carers on PrimeCarers within about an hour of Waltham Forest
Hourly visits
£18 to £25an hour
Live-in typically £1,040 a week
The Oak Foundation, London

The Oak Foundation

London, E17 · Covers this postcode
CQC: Good
Rates not published
Area typical £22.50 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
SLS Outreach, London

SLS Outreach

London, E15 · Covers this postcode
CQC: Good
Rates not published
Area typical £22.50 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 2 Focus Care Link branches