Flexserve UK Limited

Flexserve UK Limited is a home care agency based in Barnet, in the Enfield council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Barnet office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is run by Flexserve. The agency has been registered since September 2017.

At its latest inspection, published January 2023, the CQC rated Flexserve UK Limited Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Flexserve UK Limited has not published its rates and we are still collecting figures for Enfield. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 111 registered home care agencies in Enfield. Others working the same area include PRESTIGE CARE EK LTD, Care Individual and Angel House. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.