Flexserve UK Limited

Flexserve UK Limited is a home care agency based in Barnet, in the Enfield council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Flexserve provides nationwide home care, including support for families in Barnet, Enfield, Haringey, and North London. It is registered to care for older people, people living with dementia, people with a physical disability, people with a learning disability or autism and people with mental health needs. Its website lists hourly visits, live-in care, respite care, end of life care and companionship without personal care. It is run by Flexserve. The agency has been registered since September 2017.

At its latest inspection, published January 2023, the CQC rated Flexserve UK Limited Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Flexserve UK Limited has not published its rates and has not yet told us what they are. Home care agencies in Enfield with a rate on record typically charge about £24.50 an hour and £1,300 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 24/7 on-call, family app or online notes, free assessment, carers drive and 20 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 111 registered home care agencies in Enfield. Others working the same area include Quality Care Time, Radfield Home Care Barnet & Finchley and Walfinch East Barnet, 5 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.