Vale House

Vale House is a home care agency based in Runcorn, in the Halton council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Runcorn office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is run by Flawless Care Services. The agency has been registered since December 2023.

At its latest inspection, published December 2025, the CQC rated Vale House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Vale House has not published its rates and we are still collecting figures for Halton. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 13 registered home care agencies in Halton. Others working the same area include Bridgewater Home Care, Amore Complex Care North West and Wide Care Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.