Five Star Support

Five Star Support is a home care agency based in Walsall, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Walsall office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults and people with a learning disability or autism. The agency has been registered since January 2018.

At its latest inspection, published August 2022, the CQC rated Five Star Support Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Five Star Support has not published its rates and we are still collecting figures for Walsall. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 83 registered home care agencies in Walsall. Others working the same area include Saving Care Ltd, Ability Healthcare Cannock Ltd and TLCareServices Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.