First Prime Care Ltd

First Prime Care Ltd is a home care agency based in Diss, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It First Prime Care is a local Home care Provider based in Diss and operates within Norfolk and North Suffolk areas. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. Its website lists hourly visits, live-in care, sleeping nights, waking nights and 24-hour care. It is run by First Prime Care. The agency has been registered since December 2014.

At its latest inspection, published December 2023, the CQC rated First Prime Care Ltd Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

First Prime Care Ltd charges £23 an hour for hourly visits, a figure published on the agency's own website in September 2026. Two visits a day of an hour each comes to about £322 a week. That is about 23% below the typical hourly rate in Suffolk of £30.

On how it works, the agency says: 60 minute visits, care within 24 hours, free assessment, carers drive, 15 years operating and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 198 registered home care agencies in Suffolk. Others working the same area include Gentle Folk Community Care, Long Stratton Supported Living and Personal Assistant Service South, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.