First Prime Care Ltd

First Prime Care Ltd is a home care agency based in Diss, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Diss office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is run by First Prime Care. The agency has been registered since December 2014.

At its latest inspection, published December 2023, the CQC rated First Prime Care Ltd Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

First Prime Care Ltd has not published its rates and we are still collecting figures for Suffolk. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 198 registered home care agencies in Suffolk. Others working the same area include Kingsley Home Care Services Limited, Mercylink Care Norfolk and Sunrise Healthcare Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.