First Point 24

First Point 24 is a home care agency based in Southend-on-Sea, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Southend-on-Sea office, which is our estimate rather than something the agency has told us. It is registered to care for people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. The agency has been registered since July 2018.

At its latest inspection, published May 2025, the CQC rated First Point 24 Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

First Point 24 has not published its rates and has not yet told us what they are. Home care agencies in Southend-on-Sea with a rate on record typically charge about £23 an hour and £1,663 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 70 registered home care agencies in Southend-on-Sea. Others working the same area include Naidcare, Alpha Health & Care Services Limited and Holistic Healthcare Southend-on-Sea Ltd, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.