Fernways

Fernways is a home care agency based in Ilford, in the Redbridge council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Ilford office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment. It is part of London Borough of Redbridge, which has 3 branches in England. The agency has been registered since January 2011.

At its latest inspection, published August 2025, the CQC rated Fernways Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Fernways has not published its rates and we are still collecting figures for Redbridge. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 122 registered home care agencies in Redbridge. Others working the same area include Nodek Services UK Ltd, Oakfield Lodge and Homely Supported Living Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.