Fern House

Fern House is a home care agency based in Upminster, in the Havering council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Upminster office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Coastal Supported Living. The agency has been registered since December 2020.

At its latest inspection, published June 2022, the CQC rated Fern House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Fern House has not published its rates and has not yet told us what they are. Home care agencies in Havering with a rate on record typically charge about £22 an hour and £1,375 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 112 registered home care agencies in Havering. Others working the same area include IJB Healthcare Ltd, Radfield Home Care Havering & Romford and Prestige Care & Support Ltd, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.