Fern House

Fern House is a home care agency based in Upminster, in the Havering council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Upminster office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Coastal Supported Living. The agency has been registered since December 2020.

At its latest inspection, published June 2022, the CQC rated Fern House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Fern House has not published its rates and we are still collecting figures for Havering. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 112 registered home care agencies in Havering. Others working the same area include Main Office, John Stanley Hornchurch and Treal Care UK Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.