Felix Health

Felix Health is a home care agency based in Ilford, in the Redbridge council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Ilford office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. The agency has been registered since October 2019.

At its latest inspection, published November 2021, the CQC rated Felix Health Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Felix Health has told us it charges £22.95 an hour for hourly visits, a figure reported to us by the agency, so treat it as a guide rather than a quote, in September 2026. Two visits a day of an hour each comes to about £321 a week. That is about 8% below the typical hourly rate in Redbridge of £25.

On how it works, the agency says: free assessment and bank holidays cost more. Details like these come from the agency's own website and change, so confirm them when you call.

There are 122 registered home care agencies in Redbridge. Others working the same area include Aark Health Limited, Goldstar Care Services Limited and Oasis Care Redbridge, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.