Explora Haven

Explora Haven is a home care agency based in London, in the Brent council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its London office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is run by Explora Haven Training and Support Services. The agency has been registered since June 2015.

At its latest inspection, published February 2020, the CQC rated Explora Haven Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Explora Haven has not published its rates and we are still collecting figures for Brent. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 90 registered home care agencies in Brent. Others working the same area include Delta Healthcare Group Limited, Agile Care And Cleaning Ltd and Jays Homecare Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.