Exceptional Care Services

Exceptional Care Services is a home care agency based in Nuneaton, in the Warwickshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Nuneaton office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. It is run by Exceptional Support Services. The agency has been registered since February 2025.

At its latest inspection, published May 2026, the CQC rated Exceptional Care Services Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Exceptional Care Services has not published its rates and has not yet told us what they are. Home care agencies in Warwickshire with a rate on record typically charge about £30 an hour and £1,475 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 127 registered home care agencies in Warwickshire. Others working the same area include Seven Care Services Coventry, Applewood Support Limited and Warwickshire Reablement Service, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.