Essex/London

Essex/London is a home care agency based in Braintree, in the Essex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Braintree office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is run by Global Inspirations. The agency has been registered since March 2011.

At its latest inspection, published March 2020, the CQC rated Essex/London Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Essex/London has not published its rates and has not yet told us what they are. Home care agencies in Essex with a rate on record typically charge about £27 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 448 registered home care agencies in Essex. Others working the same area include Chinite Resourcing Limited (Chinite Home Care), Great Bradfords House and Home Instead Braintree, 5 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.