Empathy view Healthcare Services Limited

Empathy view Healthcare Services Limited is a home care agency based in Dudley, registered with the Care Quality Commission to provide personal care to people in their own homes. It At Empathy View Healthcare Services we help people across West Midlands to stay in their own homes for as long as possible and enjoy a better quality of life. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with mental health needs. Its website lists hourly visits, live-in care, 24-hour care, hospital discharge and end of life care. It is part of Empathy View Healthcare Services, which has 2 branches in England. The agency has been registered since December 2022.

At its latest inspection, published June 2026, the CQC rated Empathy view Healthcare Services Limited Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Empathy view Healthcare Services Limited has not published its rates and has not yet told us what they are. Home care agencies in Dudley with a rate on record typically charge about £24 an hour, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers and 24/7 on-call. Details like these come from the agency's own website and change, so confirm them when you call.

There are 59 registered home care agencies in Dudley. Others working the same area include Wellspring Everyday Support Ltd, Main Office and Home Instead Dudley & Sandwell South, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.