Ella UK Limited

Ella UK Limited is a home care agency based in Wigan, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Wigan office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is run by Ella. The agency has been registered since January 2019.

At its latest inspection, published October 2021, the CQC rated Ella UK Limited Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Ella UK Limited has not published its rates and we are still collecting figures for Wigan. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 42 registered home care agencies in Wigan. Others working the same area include Alcedo Care St Helens, Wigan and Warrington, Bridgewater Home Care and Wigan Community Services, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.