Elfcareuk Ltd

Elfcareuk Ltd is a home care agency based in Ilkeston, in the Derbyshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Ilkeston office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. Its website lists hourly visits, respite care and companionship without personal care. It is run by Elfcareuk. The agency has been registered since October 2018.

At its latest inspection, published November 2019, the CQC rated Elfcareuk Ltd Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Elfcareuk Ltd has not published its rates and has not yet told us what they are. Home care agencies in Derbyshire with a rate on record typically charge about £31.25 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: free assessment and carers drive. Details like these come from the agency's own website and change, so confirm them when you call.

There are 145 registered home care agencies in Derbyshire. Others working the same area include Peak Home Assist, Harmony Care & Support Ltd and Premier Community, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.