Eastern Specialist Services T/A Cavell Healthcare

Eastern Specialist Services T/A Cavell Healthcare is a home care agency based in Norwich, in the Norfolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Norwich office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, same-day start, companionship without personal care, children's care and younger adults. It is part of Eastern Specialist Services, which has 3 branches in England. The agency has been registered since June 2018.

At its latest inspection, published May 2019, the CQC rated Eastern Specialist Services T/A Cavell Healthcare Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Eastern Specialist Services T/A Cavell Healthcare has not published its rates and has not yet told us what they are. Home care agencies in Norfolk with a rate on record typically charge about £29.66 an hour and £1,488 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, family app or online notes, care within 24 hours and 8 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 175 registered home care agencies in Norfolk. Others working the same area include Zera Healthcare Ltd, Purely Care and Clark James HomeCare - Norwich, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.