DX Caring Services

DX Caring Services is a home care agency based in Letchworth Garden City, in the Hertfordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Letchworth Garden City office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by DX Logistics. The agency has been registered since October 2020.

At its latest inspection, published December 2022, the CQC rated DX Caring Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

DX Caring Services has not published its rates and has not yet told us what they are. Home care agencies in Hertfordshire with a rate on record typically charge about £28.25 an hour and £1,475 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 318 registered home care agencies in Hertfordshire. Others working the same area include Herts at Home, Home Instead Senior Care and Gracefilled Care Service Hitchin, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.