Dudley Crossroads

Dudley Crossroads is a home care agency based in Kingswinford, in the Dudley council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Kingswinford office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability and people with a sensory impairment. It is part of Crossroads Together from Carers Trust 4all, which has 28 branches in England. The agency has been registered since December 2010.

At its latest inspection, published July 2019, the CQC rated Dudley Crossroads Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Dudley Crossroads has not published its rates and has not yet told us what they are. Home care agencies in Dudley with a rate on record typically charge about £24 an hour, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 59 registered home care agencies in Dudley. Others working the same area include Academy Homecare Services, Wellspring Everyday Support Ltd and Langstone Community Support Services, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.