Direct Care Support Head Office

Direct Care Support Head Office is a home care agency based in Middlesbrough, in the Redcar and Cleveland council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Middlesbrough office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. It is run by Direct Care Support (DCS). The agency has been registered since September 2020.

At its latest inspection, published January 2022, the CQC rated Direct Care Support Head Office Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Direct Care Support Head Office has not published its rates and we are still collecting figures for Redcar and Cleveland. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 19 registered home care agencies in Redcar and Cleveland. Others working the same area include Community Reablement Team, Care 24-7 Redcar and A&B Home Care Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.