Dimensions Essex and Suffolk Domiciliary Care Office

Dimensions Essex and Suffolk Domiciliary Care Office is a home care agency based in Haverhill, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Haverhill office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability and people with a learning disability or autism. It is part of Dimensions, which has 27 branches in England. The agency has been registered since March 2016.

At its latest inspection, published December 2019, the CQC rated Dimensions Essex and Suffolk Domiciliary Care Office Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Dimensions Essex and Suffolk Domiciliary Care Office has not published its rates and has not yet told us what they are. Home care agencies in Suffolk with a rate on record typically charge about £30 an hour and £1,475 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 198 registered home care agencies in Suffolk. Others working the same area include Haverhill Community Care, Saffron Walden and Care Plus Essex Limited part of Manorcourt Care, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.