CSK Support 24 Ltd

CSK Support 24 Ltd is a home care agency based in Oldbury, in the Sandwell council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Oldbury office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care and 24-hour care. It is part of CSK Support 24, which has 2 branches in England. The agency has been registered since July 2016.

At its latest inspection, published September 2023, the CQC rated CSK Support 24 Ltd Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

CSK Support 24 Ltd has not published its rates and we are still collecting figures for Sandwell. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

On how it works, the agency says: 24/7 on-call. Details like these come from the agency's own website and change, so confirm them when you call.

There are 83 registered home care agencies in Sandwell. Others working the same area include Three Sisters Community Care LLP, Midland Mencap and Helping Hands Birmingham, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.