Crystal Caring

Crystal Caring is a home care agency based in Swindon, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Swindon office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. The agency has been registered since April 2016.

At its latest inspection, published November 2025, the CQC rated Crystal Caring Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Crystal Caring has not published its rates and we are still collecting figures for Swindon. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 51 registered home care agencies in Swindon. Others working the same area include Caring@Home Ltd, Comfcare Main Office and First City Nursing Services. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.