Crossroads Home Care

Crossroads Home Care is a home care agency based in Oldbury, in the Sandwell council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Oldbury office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Crossroads Together from Carers Trust 4all, which has 28 branches in England. The agency has been registered since December 2010.

At its latest inspection, published May 2019, the CQC rated Crossroads Home Care Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Crossroads Home Care has not published its rates and we are still collecting figures for Sandwell. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 83 registered home care agencies in Sandwell. Others working the same area include Three Sisters Community Care LLP, Prudent Health Services Ltd and Living Hope Healthcare Ltd, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.