Crossroads Care Staffordshire

Crossroads Care Staffordshire is a home care agency based in Stoke-on-Trent, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Stoke-on-Trent office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Crossroads Together from Carers Trust 4all, which has 28 branches in England. The agency has been registered since December 2010.

At its latest inspection, published December 2019, the CQC rated Crossroads Care Staffordshire Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Crossroads Care Staffordshire has not published its rates and we are still collecting figures for Stoke-on-Trent. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 74 registered home care agencies in Stoke-on-Trent. Others working the same area include Oak Priory, Berryhill Village Administration Centre and Main Office. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.