Crossroads Care Kent

Crossroads Care Kent is a home care agency based in Maidstone, in the Kent council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Maidstone office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Crossroads Together from Carers Trust 4all, which has 28 branches in England. The agency has been registered since July 2015.

At its latest inspection, published April 2019, the CQC rated Crossroads Care Kent Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Crossroads Care Kent has not published its rates and has not yet told us what they are. Home care agencies in Kent with a rate on record typically charge about £25.50 an hour and £1,375 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 383 registered home care agencies in Kent. Others working the same area include Home Instead Senior Care (Maidstone), Henderson Health Care and Kent Enablement at Home. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.