Birmingham & Worcestershire Personalised Services

Birmingham & Worcestershire Personalised Services is a home care agency based in Dudley, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Dudley office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults and people with a learning disability or autism. It is part of Creative Support, which has 48 branches in England. The agency has been registered since October 2012.

At its latest inspection, published April 2019, the CQC rated Birmingham & Worcestershire Personalised Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Birmingham & Worcestershire Personalised Services has not published its rates and has not yet told us what they are. Home care agencies in Dudley with a rate on record typically charge about £24 an hour, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 59 registered home care agencies in Dudley. Others working the same area include Main Office, Home Instead Dudley & Sandwell South and Langstone Community Support Services. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.