Connect and Care

Connect and Care is a home care agency based in Chatham, in the Medway council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Chatham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Umoya Trust (), which has 2 branches in England. The agency has been registered since September 2018.

At its latest inspection, published September 2019, the CQC rated Connect and Care Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Connect and Care has not published its rates and we are still collecting figures for Medway. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 102 registered home care agencies in Medway. Others working the same area include Intrinsic Care, Bumade Healthcare Services Ltd and Logic Care Solutions, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.