Confidence Care and Support

Confidence Care and Support is a home care agency based in Blyth, in the Northumberland council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Blyth office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. The agency has been registered since December 2019.

At its latest inspection, published July 2021, the CQC rated Confidence Care and Support Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Confidence Care and Support has not published its rates and we are still collecting figures for Northumberland. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 43 registered home care agencies in Northumberland. Others working the same area include South East STSS (Short Term Support Service), Blyth Valley Disabled Forum and Best Options Agency. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.