Concept Care Solutions

Concept Care Solutions is a home care agency based in Southend-on-Sea, registered with the Care Quality Commission to provide personal care to people in their own homes. It Locations Hertfordshire Northamptonshire Essex London. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, respite care and companionship without personal care. The agency has been registered since May 2020.

At its latest inspection, published October 2025, the CQC rated Concept Care Solutions Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Concept Care Solutions has not published its rates and has not yet told us what they are. Home care agencies in Southend-on-Sea with a rate on record typically charge about £23 an hour and £1,663 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, 24/7 on-call, 20 years operating and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 70 registered home care agencies in Southend-on-Sea. Others working the same area include Naidcare, Alpha Health & Care Services Limited and Holistic Healthcare Southend-on-Sea Ltd, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.