Concept Care Solutions

Concept Care Solutions is a home care agency based in Southend-on-Sea, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Southend-on-Sea office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. The agency has been registered since May 2020.

At its latest inspection, published October 2025, the CQC rated Concept Care Solutions Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Concept Care Solutions has not published its rates and we are still collecting figures for Southend-on-Sea. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 70 registered home care agencies in Southend-on-Sea. Others working the same area include Ashley Care, Mavin Recruitment Limited and First Point 24. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.