Complexus Spinal Care Limited

Complexus Spinal Care Limited is a home care agency based in Ipswich, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Ipswich office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability and people with a sensory impairment. It is run by Complexus Spinal Care. The agency has been registered since October 2022.

Complexus Spinal Care Limited has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Complexus Spinal Care Limited has not published its rates and has not yet told us what they are. Home care agencies in Suffolk with a rate on record typically charge about £30 an hour and £1,475 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 198 registered home care agencies in Suffolk. Others working the same area include Sydney Brown Court, Sunflower Homecare and Ipswich Domiciliary Care Agency, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.