Complete Care Matters Ltd

Complete Care Matters Ltd is a home care agency based in Peterborough, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Peterborough office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment. It is run by Complete Care Matters. The agency has been registered since March 2023.

Complete Care Matters Ltd has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Complete Care Matters Ltd has not published its rates and has not yet told us what they are. Home care agencies in Peterborough with a rate on record typically charge about £26 an hour and £1,558 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 115 registered home care agencies in Peterborough. Others working the same area include ST Complete Care Ltd, Total Care Resources Ltd and K2 Care Limited, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.