Complete Care Matters Ltd

Complete Care Matters Ltd is a home care agency based in Peterborough, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Peterborough office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment. It is run by Complete Care Matters. The agency has been registered since March 2023.

Complete Care Matters Ltd has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Complete Care Matters Ltd has not published its rates and we are still collecting figures for Peterborough. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 115 registered home care agencies in Peterborough. Others working the same area include The Pavilions, Silverwood Care Peterborough Ltd and ST Complete Care Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.