Compass House

Compass House is a home care agency based in Maidstone, in the Kent council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Maidstone office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Choice Support, which has 4 branches in England. The agency has been registered since May 2023.

At its latest inspection, published March 2023, the CQC rated Compass House Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Compass House has not published its rates and we are still collecting figures for Kent. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 383 registered home care agencies in Kent. Others working the same area include Caremark Maidstone, The BIS Services - DCS and Xtracare Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.