Community Support Services

Community Support Services is a home care agency based in Oakham, in the Rutland council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Oakham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Rutland County Council, which has 2 branches in England. The agency has been registered since January 2018.

At its latest inspection, published May 2019, the CQC rated Community Support Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Community Support Services has not published its rates and we are still collecting figures for Rutland. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 14 registered home care agencies in Rutland. Others working the same area include Goldfinch Care Agency Private Limited, Yourlife (Oakham) and The Caring Company Rutland Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.