Community Support Services

Community Support Services is a home care agency based in Ashford, in the Kent council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It COT supports people with learning disabilities and autism in Kent through person-centred accommodation, support and training. It is registered to care for older people, younger adults and people with a learning disability or autism. It is run by Canterbury Oast Trust. The agency has been registered since November 2018.

At its latest inspection, published April 2023, the CQC rated Community Support Services Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Community Support Services has not published its rates and has not yet told us what they are. Home care agencies in Kent with a rate on record typically charge about £25.50 an hour and £1,375 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 383 registered home care agencies in Kent. Others working the same area include Dependable Homecare LTD, Royalcare Ashford and Bluebird Care (Ashford), 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.