Community Support Service

Community Support Service is a home care agency based in Solihull, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Solihull office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a learning disability or autism and people with mental health needs. It is run by Family Care Trust. The agency has been registered since December 2010.

At its latest inspection, published September 2018, the CQC rated Community Support Service Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Community Support Service has not published its rates and we are still collecting figures for Solihull. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 56 registered home care agencies in Solihull. Others working the same area include Advance Healthcare- Hampton House, Orion Care Services and Unique Senior Care. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.