Community Support Service

Community Support Service is a home care agency based in Solihull, registered with the Care Quality Commission to provide personal care to people in their own homes. It Our Meadow Drive supported living service is located in the village of Hampton-in-Arden, providing a homely setting with access to the surrounding community. It is registered to care for older people, people living with dementia, younger adults, people with a learning disability or autism and people with mental health needs. Its website lists 24-hour care. It is run by Family Care Trust. The agency has been registered since December 2010.

At its latest inspection, published September 2018, the CQC rated Community Support Service Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Community Support Service has not published its rates and has not yet told us what they are. Home care agencies in Solihull with a rate on record typically charge about £28.75 an hour and £1,538 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, 24/7 on-call, carers drive, 25 years operating and takes council-funded clients. Details like these come from the agency's own website and change, so confirm them when you call.

There are 56 registered home care agencies in Solihull. Others working the same area include A Star Care Services, Right at Home Solihull and Caremark Solihull, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.