Community Response Team West

Community Response Team West is a home care agency based in Southampton, in the Hampshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Southampton office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is part of Hampshire County Council, which has 4 branches in England. The agency has been registered since February 2014.

At its latest inspection, published December 2019, the CQC rated Community Response Team West Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Community Response Team West has not published its rates and we are still collecting figures for Hampshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 331 registered home care agencies in Hampshire. Others working the same area include Oakhaven Care Ltd, Progression Care Limited and Snowfields Care Head Office. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.